TAP
A flexible business platform that effectively supports and automates your business processes, without compromises.
What do you get?
TAP is a tried and test standard platform that effectively supports your business. TAP is flexible and can easily support your unique business needs without drawbacks such as high implementation risks or costly ongoing maintenance. It gives you all the benefits of standard software with all the flexibility of custom-developed solutions.
Your complex processes become highly digitised and automated, even if these include financial transactions. You get an efficient, user-friendly process for everyone involved, from the initial involvement of your customer right through to process completion.
TAP will expedite your implementation project as its existing building blocks will quickly produce your solution. In addition, the entire solution is provided on a platform that Formpipe is continuously developing and maintaining – functionally and technically – so we can collaborate efficiently for years to come.
A happy medium
You no longer have to choose between the standard solution and a custom-developed solution.
Automation
We automate processes and workflows wherever this makes sense – to you and your business.
Efficiency
You get an efficient, user-friendly process for all stakeholders – from A to Z.
Do you want to simplify your complex processes?
We know that it all may sound very complicated – and to some extent it probably is. So what needs should you recognise to make TAP the right solution for you?
Do you work in a field with complex processes but still want to automate everyday routines and workflows?
Do you recognise the need to continuously adapt and adjust to a changing world – but without having to call in costly experts? For example, are you subject to the impulsive requirements of authorities and inspectors or just a rapidly evolving world?
Do you have to interact with a world of existing systems – a number of which that are certainly beyond your control – or are your processes interwoven into a complex network of systems?
Would you like to enjoy the benefits of a standard solution (rapid implementation, low-cost maintenance and continuous technological innovation) without compromising the possibilities of customised solutions geared specifically to your needs?
If the above sounds familiar, TAP could be the solution for you!
What building blocks do you need?
With TAP by Formpipe, we provide the possibilities and the solutions to these challenges. With TAP, we provide a framework system whose functionality is divided into accessible components and services that are easily adaptable to your specific needs. Examples of TAP’s building blocks:
- A complete case-management solution that gathers documentation and historical data and provides ongoing support for automatic or manual processing
- A dynamic form-based solution that supports the presentation of data to all types of users and conveys information throughout the system
- A flexible, self-contained workflow engine that supports your choice of full or partial automation
- A wide range of commercial activities that are the building blocks for workflows in terms of supporting your daily routines. These activities include the pre-completion of forms, calculations, validations and sending of letters
- A financial domain which links TAP’s administrative processes to your financial system by setting up and gathering book-keeping transactions.
The whole solution is interconnected to users through focused user interfaces that reflect whether you are a customer or private individual in a self-service portal, a case officer as a novice or an expert user, or whether you define rules and processes as a superuser.
Scalability and flexibility
TAP is designed to support changeable processes. To heighten the flexibility of your business development processes, the system is designed to enable a superuser to configure, create business processes and define workflows in the system. Needless to say, this requires you to be a skilled superuser, but you don’t have to be a programmer.
You will make lots of headway with TAP’s tools and functionality, but we cannot confidently assert that we can support complex aspects without knowing whether we’re at liberty to add or adapt – because there will obviously be demands we haven’t seen before.
Sometimes an add-on will be a simple development task, but other times it may make more sense to replace components. This is why TAP is structured as loosely interconnected modules. We have a form-based solution but it is integrated via a standardised API which enables us to attach your solution instead. We have a self-service portal and a reporting solution, or we can easily integrate TAP into your portal or data warehouse solution.
We build and base everything on Microsoft’s latest technologies, to keep us continuously at the forefront and avoid lagging technically behind. Even today, TAP is geared to large transaction volumes and high operational reliability requirements, but we also know that the high scalability requirements of the future will take us to cloud environments, where scalability and flexibility are exponential.