Nedbank Mozambique
Autoform DM & Lasernet help Mozambique's newest financial institution, Nedbank Mozambique, rise to the top.
The Innovative Newcomer Rising to the Top of Mozambique's Banking Industry together with Formpipe
As one of the newest entrants to the banking sector in Mozambique, Nedbank Mozambique faced an uphill struggle to capture some of the market share in an already crowded industry.
But thanks to its vision, forward-thinking and choice of software, in less than two years Nedbank Mozambique has risen through the ranks to one of the top 6 banks in the country, with its sights firmly set on the number one spot.
With a highly skilled and experienced team, Nedbank Mozambique brings with it an innovative new approach to banking in Mozambique. Forging close relationships with its customers, Nedbank Mozambique prides itself in helping to create and build solutions for them, rather than just selling products, like traditional banks.
Flexible solution
Highly flexible and extensible solution which can be easily tailored to address any document management requirement.
Integration with Temenos
Perfectly integrated with Temenos Transact to provide enhanced output and archiving facilities.
Rapid deployment
Inside of a week, Autoform DM and Lasernet had been installed and all the staff had been trained on how to use the software.
Up & running within a week
The decision to use Autoform DM and Lasernet for their new business was a simple one for Nedbank Mozambique. Their IT director, Carino Modan, had previously used Autoform DM and Lasernet whilst managing the IT systems for another bank, where it had been the products of choice for handling Temenos Transact output. So when he set up the systems and infrastructure for Nedbank Mozambique, Carino had no hesitation in selecting Autoform DM and Lasernet to get the job done.
He knew that the installation and integration with Temenos Transact would be quick and easy; a crucial factor in getting Nedbank Mozambique up and running as quickly as possible in such a dynamic marketplace. Inside of a week, Autoform DM and Lasernet had been installed and all the staff had been trained on how to use the software. Within a short space of time, Nedbank Mozambique had created all the forms they needed and were ready to start trading.
Several uses for the software
The seamless integration of both Temenos and Formpipe solutions meant that Nedbank Mozambique were able to hit the ground running on their first day, quickly and easily producing stunning banking documentation from within Temenos Transact as well as automatically archiving all of their output for secure storage and rapid retrieval.
Codepage conversion to UTF-8 handles all of the accented characters in Portuguese, so they get perfect output every time, whether it is printed or emailed.
Using Lasernet's ability to retrieve and process data from external databases, Nedbank Mozambique are also able to dynamically change their overlays for any given output, based on which branch it is sent from. Once the document is automatically generated, using the correct address and contact details, it is sent back to the appropriate branch printer for distribution. Not one to rest on its laurels, Nedbank Mozambique, began looking for more ways to streamline its business processes. Knowing how flexible Lasernet was at handling different types of data, Carino quickly configured Lasernet to scan cheques into the Autoform DM Archive, so that they could be previewed and authorised directly from Temenos Transact, speeding up the authorisation process whilst maintaining a full audit trail.
Formpipe helps Nedbank Mozambique focus on its core business
Alongside cheque scanning, Carino also used Lasernet's scanning feature to extract customer signatures from official documents. These signatures were then stored in Autoform DM and linked to each customer profile. He then added a button to the TELLER screen in Temenos Transact, so that bank staff could instantly view a customer's signature to verify their identity regardless of which branch they visited.
"The efficiencies and flexibility brought by Lasernet always worked as one of the key elements to continuously improve our customer services" Carino notes.
Thanks to Carino's vision, Autoform DM and Lasernet's flexibility, he is continuing to find more and more uses for the software inside the bank.
“Lasernet allowed us to create professional documents for our customers with little effort, enabling the Bank to focus on our core business. For both our internal staff and our end users, the efficiencies brought by Lasernet have accelerated our approval process and in turn, improved our customer services.” Carino concludes.
Read more about our products and our Temenos solution:
Lasernet
Lasernet formats, prints, delivers and archives data from ERP solutions around the globe, making document management simpler and streamlined.
Autoform DM
Autoform DM offers the ultimate flexibility for every customer-centric business looking for an effortless yet powerful archiving solution.
Temenos
Formpipe's output and document management solutions enhance Temenos' product suite, allowing your bank to create exceptional documentation.