Acadre Web is the web-based version of the ESDH system Acadre, which can be accessed from mobile devices, tablets and computers. This provides a flexibility that is particularly beneficial to the municipality’s decentralised units; including schools and daycare facilities, where no digitisation has taken place previously. It has become necessary overtime to move the ESDH system all the way out to the decentralised units in the municipality, ensuring efficiency, flexibility, dynamism and a high level of security.

The actual implementation procedure has been successful for the municipality, even though this required system links for lots of completely new users who were not necessarily particularly used to IT systems. Although a new IT system requires a cultural shift which takes time and demands managers who are strong and have a visible presence, this system is so easy to use that it has been really well received by the decentralised units. “Our users were up and running with Acadre Web after just 3.5 hours of training. The system is easy to navigate and very intuitive, and it has generally been really well received,” says Pia Jensen.

The municipality of Assens has prepared thoroughly for the implementation by visiting all units and clarifying their procedures and challenges, and managers and superusers were prepared thoroughly for the gigantic task awaiting them. The aim of this is to ensure that everyone receives the best possible support.

And after this comes the follow-up, which according to Pia Jensen is every bit as important. “We still have to remember to maintain a visible presence and ensure that everyone gets the full benefit of the system, and that individual managers maintain their focus on the job.”