F is for functionality (and familiarity)

Introducing new systems to a workforce isn’t a straightforward task. It doesn’t matter how powerful a piece of software is, if it isn’t simple and intuitive to use, chances are its potential to secure buy-in from a workforce and add value to operations will be seriously jeopardised.

So, what’s the secret to success? Combining feature-rich functionality with usability – and familiarity – is a good place to start.

Recent estimates suggest that Microsoft now boasts 120 million Office 365 business ¹, an increase of 100 million since April 2017. They say that imitation is the sincerest form of flattery but when it comes to technology, designing software that will automatically make sense to users, facilitates both a quicker and a potentially more substantial return on investment; as training costs are minimised, and systems are live, kicking and able to deliver efficiency savings faster.

“Combining feature-rich functionality with usability – and familiarity – is a good place to start”

If you’re thinking of investing in a new Document Management System, opting for software that is built on SharePoint and therefore looks and feels like Microsoft, and integrates seamlessly with your organisation’s wider Microsoft ecosystem – from Office to Outlook to Dynamics 365 –  will facilitate greater user buy-in.

Combine this with powerful functionality, such as automatic metadata tagging that empowers users to quickly find information and obtain clear visibility over what else it relates to and where it is stored; a powerful search engine; and the ability to easily assign and control security and access rights to documents at the click of a mouse, and it’s not surprising that businesses can achieve efficiency savings of up to 20 per cent.

Click here to find out more about selecting and implementing Document Management Systems from our customer Kneppelhout & Korthals.

¹ ZDnet.com – Microsoft office 365 now has 120 million business users